Politique d’expédition
Welcome to Ridezio. We are committed to delivering your electric bikes and accessories safely and efficiently.
Processing Time
Orders are processed within 3–5 business days (Monday–Friday, excluding public holidays).
Once your order has been been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.
Shipping Time
We offer FREE shipping on all orders.
Estimated delivery time is 5–8 business days after dispatch, depending on your location and carrier conditions.
Please note that delivery estimates are not guaranteed and may vary due to:
- Carrier delays
- Severe weather conditions
- High seasonal demand
- Customs processing (where applicable)
- Other unforeseen circumstances beyond our control
Large Item Deliveries
Electric bikes are large items and may require a signature upon delivery. Some shipments may be delivered by a specialized freight carrier depending on the destination and product size.
Order Tracking
Tracking information will be provided via email after your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout. Ridezio is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery.
Contact Information
Ridezio
25 Tunnel St
Finnieston Quay
Glasgow G3 8HL
United Kingdom
Email: support@Ridezio.shop
Phone: +44 141 473 4672